They’re the must-have toy of 2016 – Hatchimals!
Spin Master is committed to making life more fun for children around the world with all of our products. While the vast majority of children have had a magical experience with Hatchimals, we have also heard from consumers who have encountered challenges. We are 100% committed to bringing the magic of Hatchimals to all of our consumers. To ensure all queries receive a timely response, we have increased the number of Consumer Care representatives, extended our hours, and increased the capacity for callers in the queue to help prevent calls dropped due to the holiday volume. We have also created troubleshooting tips on Hatchimals.com and a video with the Top 5 Things To Know About Hatchimals: https://youtu.be/didliyZclcQ. We are committed to doing everything possible to resolve any consumer issues. We sincerely apologize and thank everyone who is experiencing an issue for their patience. Spin Master’s Consumer Care team can be reached at firstname.lastname@example.org.
But they’re in the news for all the wrong reasons this post-Christmas season.
While waiting for the cute little animal to hatch, parents have been greeted with a noise/saying that’s a little concerning.
Is it just yawning or waking up….or do you hear something else?